Echobase Privacy Policy
Effective Date: 12 April 2023
Last Updated: 7 July 2023
Introduction
Welcome to Echobase! We are an AI chatbot platform that allows clients to upload their own documents and data to create customised chatbot experiences. This Privacy Policy aims to inform you about the data we collect, how we use it, and your data protection rights. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information: This includes your name, email address, company name, and other information you provide during the sign-up process.
Usage Information: We collect data related to how you use our services, such as actions you take within the platform.
Content Data: This includes documents and data you upload to the Echobase platform to train and interact with your chatbots.
Technical Data: We may collect information about your connection and the device you use to access our service, such as IP address, browser type, and version.
Payment Information: We collect necessary information for processing payments, but we do not store credit card details. This information is processed by our third-party payment processor.
How We Use Your Information
Provide Our Services: To set up and maintain your account, enable creation and management of AI chatbots, and ensure the performance and security of our services.
Communication: To communicate with you about updates, security alerts, technical notices, support, and administrative messages.
Improvement of Services: To understand and analyse trends and preferences to improve our services and develop new features.
Legal Obligations: To comply with legal obligations and to protect and defend our rights and property.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share information in the following cases:
Service Providers: We may employ third-party companies, including AWS for hosting our servers and ChromaDB for our vector database, and OpenAI for accessing the GPT AI model. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Compliance with Laws: We may disclose your information if required by law or subpoena or if we believe that such action is necessary to comply with the law and reasonable requests of law enforcement or to protect the security and integrity of our services.
Business Transfer: In the case of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.
Data Storage and Transfer
Your information is stored on AWS servers located in a Sydney AWS environment. By using our service, you consent to the processing and storage of your information within this environment. If you are accessing the platform from outside Australia, be aware that information may be transferred to, and maintained on, computers located outside of your jurisdiction, where the data protection laws may be different.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Data Security
We take the security of your data seriously. We employ a variety of security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure; as such, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have certain data protection rights. These may include:
The Right to Access: You have the right to access your personal data that we hold.
The Right to Rectification: You have the right to request the correction of any information you believe is inaccurate or incomplete.
The Right to Erasure: Under certain conditions, you have the right to request the erasure of your personal data.
The Right to Restrict Processing: Under certain conditions, you have the right to restrict the processing of your personal data.
The Right to Data Portability: You have the right to request that we transfer your data to another organisation or directly to you, under certain conditions.
The Right to Object to Processing: Under certain conditions, you have the right to object to the processing of your personal data.
The Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also notify you via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Effective Date" and "Last Updated" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, or if you want to exercise your data protection rights, please contact us at:
Email: info@artificialworkflow.com
Thank you for using Echobase.
The Echobase Team
Echobase Privacy Policy
Effective Date: 12 April 2023
Last Updated: 7 July 2023
Introduction
Welcome to Echobase! We are an AI chatbot platform that allows clients to upload their own documents and data to create customised chatbot experiences. This Privacy Policy aims to inform you about the data we collect, how we use it, and your data protection rights. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information: This includes your name, email address, company name, and other information you provide during the sign-up process.
Usage Information: We collect data related to how you use our services, such as actions you take within the platform.
Content Data: This includes documents and data you upload to the Echobase platform to train and interact with your chatbots.
Technical Data: We may collect information about your connection and the device you use to access our service, such as IP address, browser type, and version.
Payment Information: We collect necessary information for processing payments, but we do not store credit card details. This information is processed by our third-party payment processor.
How We Use Your Information
Provide Our Services: To set up and maintain your account, enable creation and management of AI chatbots, and ensure the performance and security of our services.
Communication: To communicate with you about updates, security alerts, technical notices, support, and administrative messages.
Improvement of Services: To understand and analyse trends and preferences to improve our services and develop new features.
Legal Obligations: To comply with legal obligations and to protect and defend our rights and property.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share information in the following cases:
Service Providers: We may employ third-party companies, including AWS for hosting our servers and ChromaDB for our vector database, and OpenAI for accessing the GPT AI model. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Compliance with Laws: We may disclose your information if required by law or subpoena or if we believe that such action is necessary to comply with the law and reasonable requests of law enforcement or to protect the security and integrity of our services.
Business Transfer: In the case of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.
Data Storage and Transfer
Your information is stored on AWS servers located in a Sydney AWS environment. By using our service, you consent to the processing and storage of your information within this environment. If you are accessing the platform from outside Australia, be aware that information may be transferred to, and maintained on, computers located outside of your jurisdiction, where the data protection laws may be different.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Data Security
We take the security of your data seriously. We employ a variety of security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure; as such, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have certain data protection rights. These may include:
The Right to Access: You have the right to access your personal data that we hold.
The Right to Rectification: You have the right to request the correction of any information you believe is inaccurate or incomplete.
The Right to Erasure: Under certain conditions, you have the right to request the erasure of your personal data.
The Right to Restrict Processing: Under certain conditions, you have the right to restrict the processing of your personal data.
The Right to Data Portability: You have the right to request that we transfer your data to another organisation or directly to you, under certain conditions.
The Right to Object to Processing: Under certain conditions, you have the right to object to the processing of your personal data.
The Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also notify you via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Effective Date" and "Last Updated" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, or if you want to exercise your data protection rights, please contact us at:
Email: info@artificialworkflow.com
Thank you for using Echobase.
The Echobase Team
Echobase Privacy Policy
Effective Date: 12 April 2023
Last Updated: 7 July 2023
Introduction
Welcome to Echobase! We are an AI chatbot platform that allows clients to upload their own documents and data to create customised chatbot experiences. This Privacy Policy aims to inform you about the data we collect, how we use it, and your data protection rights. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information: This includes your name, email address, company name, and other information you provide during the sign-up process.
Usage Information: We collect data related to how you use our services, such as actions you take within the platform.
Content Data: This includes documents and data you upload to the Echobase platform to train and interact with your chatbots.
Technical Data: We may collect information about your connection and the device you use to access our service, such as IP address, browser type, and version.
Payment Information: We collect necessary information for processing payments, but we do not store credit card details. This information is processed by our third-party payment processor.
How We Use Your Information
Provide Our Services: To set up and maintain your account, enable creation and management of AI chatbots, and ensure the performance and security of our services.
Communication: To communicate with you about updates, security alerts, technical notices, support, and administrative messages.
Improvement of Services: To understand and analyse trends and preferences to improve our services and develop new features.
Legal Obligations: To comply with legal obligations and to protect and defend our rights and property.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share information in the following cases:
Service Providers: We may employ third-party companies, including AWS for hosting our servers and ChromaDB for our vector database, and OpenAI for accessing the GPT AI model. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Compliance with Laws: We may disclose your information if required by law or subpoena or if we believe that such action is necessary to comply with the law and reasonable requests of law enforcement or to protect the security and integrity of our services.
Business Transfer: In the case of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.
Data Storage and Transfer
Your information is stored on AWS servers located in a Sydney AWS environment. By using our service, you consent to the processing and storage of your information within this environment. If you are accessing the platform from outside Australia, be aware that information may be transferred to, and maintained on, computers located outside of your jurisdiction, where the data protection laws may be different.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Data Security
We take the security of your data seriously. We employ a variety of security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure; as such, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have certain data protection rights. These may include:
The Right to Access: You have the right to access your personal data that we hold.
The Right to Rectification: You have the right to request the correction of any information you believe is inaccurate or incomplete.
The Right to Erasure: Under certain conditions, you have the right to request the erasure of your personal data.
The Right to Restrict Processing: Under certain conditions, you have the right to restrict the processing of your personal data.
The Right to Data Portability: You have the right to request that we transfer your data to another organisation or directly to you, under certain conditions.
The Right to Object to Processing: Under certain conditions, you have the right to object to the processing of your personal data.
The Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also notify you via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Effective Date" and "Last Updated" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, or if you want to exercise your data protection rights, please contact us at:
Email: info@artificialworkflow.com
Thank you for using Echobase.
The Echobase Team
Echobase Privacy Policy
Effective Date: 12 April 2023
Last Updated: 7 July 2023
Introduction
Welcome to Echobase! We are an AI chatbot platform that allows clients to upload their own documents and data to create customised chatbot experiences. This Privacy Policy aims to inform you about the data we collect, how we use it, and your data protection rights. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information: This includes your name, email address, company name, and other information you provide during the sign-up process.
Usage Information: We collect data related to how you use our services, such as actions you take within the platform.
Content Data: This includes documents and data you upload to the Echobase platform to train and interact with your chatbots.
Technical Data: We may collect information about your connection and the device you use to access our service, such as IP address, browser type, and version.
Payment Information: We collect necessary information for processing payments, but we do not store credit card details. This information is processed by our third-party payment processor.
How We Use Your Information
Provide Our Services: To set up and maintain your account, enable creation and management of AI chatbots, and ensure the performance and security of our services.
Communication: To communicate with you about updates, security alerts, technical notices, support, and administrative messages.
Improvement of Services: To understand and analyse trends and preferences to improve our services and develop new features.
Legal Obligations: To comply with legal obligations and to protect and defend our rights and property.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share information in the following cases:
Service Providers: We may employ third-party companies, including AWS for hosting our servers and ChromaDB for our vector database, and OpenAI for accessing the GPT AI model. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Compliance with Laws: We may disclose your information if required by law or subpoena or if we believe that such action is necessary to comply with the law and reasonable requests of law enforcement or to protect the security and integrity of our services.
Business Transfer: In the case of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.
Data Storage and Transfer
Your information is stored on AWS servers located in a Sydney AWS environment. By using our service, you consent to the processing and storage of your information within this environment. If you are accessing the platform from outside Australia, be aware that information may be transferred to, and maintained on, computers located outside of your jurisdiction, where the data protection laws may be different.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Data Security
We take the security of your data seriously. We employ a variety of security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure; as such, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have certain data protection rights. These may include:
The Right to Access: You have the right to access your personal data that we hold.
The Right to Rectification: You have the right to request the correction of any information you believe is inaccurate or incomplete.
The Right to Erasure: Under certain conditions, you have the right to request the erasure of your personal data.
The Right to Restrict Processing: Under certain conditions, you have the right to restrict the processing of your personal data.
The Right to Data Portability: You have the right to request that we transfer your data to another organisation or directly to you, under certain conditions.
The Right to Object to Processing: Under certain conditions, you have the right to object to the processing of your personal data.
The Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.